COOKIE POLICY
Concrete Gate Limited
Last Updated: 13.03.2026
1. INTRODUCTION
This Policy explains how Concrete Gate Limited ("we", "us", or "the Company") uses cookies and similar tracking technologies when you visit our website and use our payment gateway interface (Merchant Dashboard).
2. WHAT ARE COOKIES?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to remember your actions and preferences (such as login, language, font size) over a period of time.
3. CATEGORIES OF COOKIES USED
Based on international industry practices, we classify our cookies as follows:
3.1. Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off in our systems. They ensure transaction security, authentication within the Merchant Dashboard, and fraud protection.
3.2. Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization, such as language selection or regional settings.
3.3. Performance/Analytical Cookies
These help us understand how visitors interact with our website by collecting anonymous information. We use them to improve the gateway interface and fix technical errors.
3.4. Marketing/Targeting Cookies
These are used to track visitors across websites with the intent to display advertisements that are relevant and engaging for the individual user.
4. MANAGING COOKIES
Upon your first visit to our website, you will see a Cookie Banner that allows you to provide consent for the use of specific cookie categories.
- Browser Settings: You can set your browser to block or alert you about these cookies. Please note that blocking "Strictly Necessary" cookies may cause the payment gateway to function incorrectly.
- Analytics Opt-out: You may install the Google Analytics Opt-out Browser Add-on.
5. RETENTION PERIODS
- Session Cookies: Deleted automatically after you close your browser.
- Persistent Cookies: Stored on your device until they expire (typically ranging from 30 days to 12 months) or until you manually delete them.
6. TECHNICAL PARTNERS AND THIRD PARTIES
In some cases, we use third-party cookies (for example, for bot protection like Google reCAPTCHA). These third parties may process your data in accordance with their own privacy policies.
7. CHANGES TO THIS POLICY
We may update this Policy from time to time to reflect changes in technology or regulatory requirements. We will notify you of any significant changes via the Merchant Dashboard interface.
8. CONTACT INFORMATION
If you have any questions regarding our use of cookies, please contact our Data Protection Officer at:
Email: [email protected]
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Republic of the Marshall Islands MH 96960.